This Privacy Policy explains how Focus Frame processes personal data when visitors use thingenginetip.digital, make an inquiry, or book photography services in Bangkok. It applies to our product photography services for small brands, local retailers, and independent makers.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
We may collect contact details, inquiry content, booking information, product and shot-list details, reference materials, payment-related records, gallery access activity, and technical data such as device, browser, and log information. Where users submit products for photography, we may also process business information needed to plan the session and deliver the agreed files.
We collect personal data when users submit a contact form, send an email, call to arrange a consultation, make a booking, share a reference set or shot list, approve a sample setup, review a private gallery, or complete payment. We may also receive limited technical data automatically when the website is used.
The website may use session cookies, persistent cookies, and similar technologies. Session cookies help the site function during a visit, while persistent cookies may remember settings or support repeat visits. We do not rely on cookies to collect more information than is needed for ordinary website operation.
We use standard cookies and similar technologies to support site operation, remember basic preferences, and measure how the website is used. Users can usually control cookies through browser settings, and some features may not work properly if certain cookies are disabled.
We use personal data to respond to inquiries, assess product count and style requirements, prepare quotes and delivery plans, arrange appointments, confirm sample setups, produce and edit images, deliver private galleries and final files, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to understand site performance and improve basic functionality.
We may share personal data with service providers that support website hosting, communications, file delivery, payment processing, scheduling, or technical maintenance. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.
We may disclose personal data when required to comply with law, court orders, lawful requests from authorities, or to protect our rights, property, users, or business operations. We may also share information where disclosure is necessary to investigate or respond to a security or fraud concern.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request and understand the scope of the data involved. If a request cannot be fully granted, we will explain the reason where required by law.
We retain personal data for the period needed to handle inquiries, manage bookings, complete production, deliver files, maintain business records, and meet legal, tax, or dispute-related obligations. When data is no longer needed, we delete it or anonymize it where practical.
If we make material changes, we will update the policy on the website and may use reasonable additional notice where appropriate. The revised version applies from the stated effective date.
